Customer Feedback
Elizabeth U.
"I recommend bonanza septic service after our detailed interaction with owner, mike, regarding recent service. We have been unable to gain appropriate mapping for county records and mike has gone above and beyond to get what we need. He is someone who truly cares about his business and wants to do right by his customers. Very impressed with his customer service, willingness to help and knowledge. He also puts efforts into his employees with training opportunities to further their knowledge and service ability. We saw all of this in our experience with bonanza. It's rare to find companies that care about their output so much. We appreciate this style of service and give great recommendation to bonanza septic service!"
Leah’s Perfect Rose
"The owner looked back on old program notes (old owners), updated the new system, corrected tank size and went above and beyond to fix the mis communication and problem. I was impressed with his customer service as a customer complaint can be exhausting and hard to take the time out of your busy day to deal with, he handled it better then most and I really appreciated it!"
Alicia R.
"I have used bonanza twice since purchasing my home with a septic system, and I would recommend them any day of the week! Their guys are always friendly and helpful. On our first encounter with them, the lids for my tanks were not dug up, they helped us uncover them Quickly and got the tanks emptied and then inspected. Three years later, it was time for the tanks to be emptied again, and this time I had them install a riser over my second tank. This will make them easier to access in the future, as I had a hard time locating the lids to dig them up this go around.They are quick and make a smelly job not so painful, and did a beautiful job installing the riser and then even pushing the dirt back around the lids for me."
Lorelei W.
"I'm so very glad I found the team at Bonanza! They are knowledgeable, kind and professional. I'm not in my home that long, and it's my first experience with septic. I was in a panic when my dog let me know my clean out pipe was overflowing. I called Bonanza and was added to the schedule right away. They came on short notice, found and fixed the immediate problem, cleaned and inspected the system , and gave me great next steps at a very reasonable price. I'm very happy!"
Gary G.
"Ryan came out to locate my septic service and had all the right tools to locate and finally excavate the system down 4-5 feet. He extended up the lids to ground level, leveled the ground and finished it up. Great worker and the nice part knew his stuff. Very nice guy to have at your jobsite and personal. I will always use Ryan and Mike (the Boss) at Bonanza. Mike was working also at the jobsite..... You don't get that everyday!!!"
Jered W.
'I had a fantastic experience working with Bonanza Septic and Jetting Solutions. Mike and his team are very professional and provide prompt replies to any questions whether by phone or email. My project was a little out of the norm for them but they jumped on it with out hesitation and gave great service. Travis arrived to the job on time and went above and beyond while completing the job. Highly recommended!"
Andrew L.
"Had a blockage in the septic line and the place we just had in to pump it last week was booked thru next month. So was the company they referred me to.I called Bonanza and a real person answered. Within 15-20 minutes Ryan was over and removed the blockage in 10-15 minutes. Fast, Professional, Kind. I'll definitely call them again in the future."
Diyan
"Very pleased with my service from Bonanza. Dakota is awesome! He's knowledgeable, prompt, professional and extremely courteous! My service was taken care of promptly and erased a lot of stress for me. Thanks Bonanza and Dakota!!"
Orenthal S.
"I've used bonanza in the past and both times I've called them they showed up the same day for my septic tank issues. They are prompt and professional and fixed my issue both times. I will only call on them in the future and am truly grateful for the awesome service. Thank you guys so much!!"
Susan H.
"Ryan was fantastic; professional and courteous. He did the job in less time than was estimated and saved me an hour of labor."
Helaine M.
"The serviceman, Dakota, showed up on time and was very professional and courtesy. The same for Laura in the reception office - We will be using Bonanza in the future!!"
Steve S.
"Bonanza Septic was timely, professional and were very diligent doing a difficult job! I would recommend them for their excellent service.'
Greg L.
"Great service, pumped our septic tank on a weekend for a reasonable charge. Would recommend and will use them again (Hopefully not too soon)"
Sarah B.
"Bonanza Septic was fantastic to work with. They were able to have Ryan come troubleshoot our septic issues within 24 hours of my call. Ryan did a fantastic job… he was quick, courteous, and skilled. I’ll recommend this company to everyone I know!"
Phillip J.
"Called a few placed to get something scheduled. I had a very pleasant experience calling Laura with Bonanza and they were able to get me scheduled promptly. Answered all of my questions and thrilled that I am not pushed out for weeks!"
Robert M.
"Bonanza Septic was fantastic to work with. They were able to have Ryan come troubleshoot our septic. Removed lid to inspect, tank level after 10 years of use, level of solids seemed high. My neighbor was having their tank pumped, prior to selling, so I went across the street, and talked to Travis (doing the job) he told me he'd take a look at my tank, the covers were at surface level. Travis agreed that pumping was needed, and he could fit me in today. I highly recommend Bonanza Septic Service, and Travis for prompt service and attention to detail.ues within 24 hours of my call. Ryan did a fantastic job… he was quick, courteous, and skilled. I’ll recommend this company to everyone I know!"
Wendy H.
"We needed our septic tank pumped. It was long overdue. I called Bonanza Septic. Except for a scheduling glitch all went very smooth. The company is very professional and communication is top notch. We did not know where the septic tank was located. Ryan and Dakota were the technicians assigned to our project. They are both very professional and knowledgeable. They worked tirelessly to locate the tank. We were very impressed. They pumped out the tank and now we are good to go. I highly recommend Bonanza Septic and Ryan and Dakota. Thank you from the Hays Family."
Elizabeth U.
"I recommend bonanza septic service after our detailed interaction with owner, mike, regarding recent service. We have been unable to gain appropriate mapping for county records and mike has gone above and beyond to get what we need. He is someone who truly cares about his business and wants to do right by his customers. Very impressed with his customer service, willingness to help and knowledge. He also puts efforts into his employees with training opportunities to further their knowledge and service ability. We saw all of this in our experience with bonanza. It's rare to find companies that care about their output so much. We appreciate this style of service and give great recommendation to bonanza septic service!"