About Bonanza Septic

Northern Nevada’s Premier Waste Water Removal Services

Bonanza Septic was established in 1989 and has changed hands throughout the years. Each time the new owner has implemented changes to improve customer service. Now known as Bonanza Septic & Jetting Solutions, in addition to our residential and real estate business we also service a wide range of restaurants, breweries, medical facilities and food manufacturers.

The current owner, Mike Orms, bought Bonanza Septic in June of 2022. He has decades of experience overseeing operations, manufacturing, management, and customer service. He will enhance and expand the services Bonanza offers. Implementation of scheduling, tracking, instant payments and invoicing will provide an exceptional service to our customers. The key to our moral fiber is our customer relationships. Our customers are everything to our future success.

We are a family-owned business and care for all our teammates. With paid vacation, paid education, and paid time-off while in class to obtain a CDL, we attempt to reduce stress for our employees. Then they can focus on their jobs while working with our customers. This is what makes Bonanza Septic & Jetting Solutions a special team. We have a vested interest in our employees’ wellbeing - not only during work, but outside of work too. Employee retention is extremely important to us. An employee who feels appreciated will do whatever they can to get the job done properly. This can’t be overstated.

When training our employees, we focus on customer service and education first. Clear communication with our customers about their septic systems, Hydro-Jetting needs, or even a simple repair with a smile with a ‘Hello’ goes a long way. When necessary, we rally and come together to solve your problems.

Commitment to educating our customers is key. We’d prefer to educate and form long-term relationships with all our customers. Providing knowledge on how a septic system works for homeowners who are new to the septic world is one of the key elements to our service. Our entire staff is dedicated to ensuring your needs are professionally met.

Commitment to Exceptional Customer Service
Appointments in Days, Not Weeks!
Family-Owned Business
Services a Varity of Customers
Employee Appreciation
Paid Time Off and Education Assistance
Computerized Scheduling w/GPS Tracking
Computerized Scheduling w/GPS Tracking

Our Team

Laura

Laura is also a longtime resident of Northern Nevada and has worked in manufacturing, quality control, and customer service. She is happily married to her husband Tom, and they have two adult children and three grandchildren. Laura takes care of us with her AWESOME birthday treats! She was behind getting an ISO 9001-2015 certification for a company that had a highly specialized product and then had zero recordables in three consecutive years. Her goal is to ensure every customer receives excellent customer service at the time of booking, all the way through to invoicing.

Travis

Travis is a quiet individual but don’t let this fool you, he is constantly getting praise from our customers as a hard worker and kind individual. Travis grew up in the Mountain Ranch, CA area and moved to Carson City in 2016. He enjoys cooking, home improvement projects, spending time with his girlfriend Robin and playing with his dog Daisy.

Ryan

Ryan is our shop MacGyver, always finding ways to repair any item that needs it. Ryan grew up in the Pioneer, CA area and moved to Carson City in 2021. He has a vast amount of knowledge from his previous work as a pool builder and mechanic and is often buried in a YouTube video. He constantly reminds Mike how desperately we need a mini excavator. And ladies, he’s single!

Mike

Mike is a longtime resident and business owner in Northern Nevada. His wife Kimberly is in the medical industry, they have four adult children with one daughter-in-law, one son-in-law and one grandson. Mike has decades of experience overseeing operations, manufacturing, management, and customer service. They enjoy traveling, camping, and spending time with family. He is aware how desperately we need a mini excavator.

our Fleet

2003 Ford F-250 Service Truck
2018 International 4300 w/ 2000 Gallon Tank
2019 International 4300 w/ 2200 Gallon Tank
2019 International w/ 3600 Gallon Tank
2020 Kenworth w/ 3600 Gallon Tank
2021 Dodge Promaster Hydro Jetting Van

Customer Feedback

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Elizabeth U.

homewoner

"I recommend bonanza septic service after our detailed interaction with owner, mike, regarding recent service. We have been unable to gain appropriate mapping for county records and mike has gone above and beyond to get what we need. He is someone who truly cares about his business and wants to do right by his customers. Very impressed with his customer service, willingness to help and knowledge. He also puts efforts into his employees with training opportunities to further their knowledge and service ability. We saw all of this in our experience with bonanza. It's rare to find companies that care about their output so much. We appreciate this style of service and give great recommendation to bonanza septic service!"

Leah’s Perfect Rose

Commercial

"The owner looked back on old program notes (old owners), updated the new system, corrected tank size and went above and beyond to fix the mis communication and problem. I was impressed with his customer service as a customer complaint can be exhausting and hard to take the time out of your busy day to deal with, he handled it better then most and I really appreciated it!"

Alicia R.

Homeowner

"I have used bonanza twice since purchasing my home with a septic system, and I would recommend them any day of the week! Their guys are always friendly and helpful. On our first encounter with them, the lids for my tanks were not dug up, they helped us uncover them Quickly and got the tanks emptied and then inspected. Three years later, it was time for the tanks to be emptied again, and this time I had them install a riser over my second tank. This will make them easier to access in the future, as I had a hard time locating the lids to dig them up this go around.They are quick and make a smelly job not so painful, and did a beautiful job installing the riser and then even pushing the dirt back around the lids for me."

Lorelei W.

Homeowner,

"I'm so very glad I found the team at Bonanza! They are knowledgeable, kind and professional. I'm not in my home that long, and it's my first experience with septic. I was in a panic when my dog let me know my clean out pipe was overflowing. I called Bonanza and was added to the schedule right away. They came on short notice, found and fixed the immediate problem, cleaned and inspected the system , and gave me great next steps at a very reasonable price. I'm very happy!"

Gary G.

Homeowner

"Ryan came out to locate my septic service and had all the right tools to locate and finally excavate the system down 4-5 feet. He extended up the lids to ground level, leveled the ground and finished it up. Great worker and the nice part knew his stuff. Very nice guy to have at your jobsite and personal. I will always use Ryan and Mike (the Boss) at Bonanza. Mike was working also at the jobsite..... You don't get that everyday!!!"

Jered W.

Homeowner,

'I had a fantastic experience working with Bonanza Septic and Jetting Solutions. Mike and his team are very professional and provide prompt replies to any questions whether by phone or email. My project was a little out of the norm for them but they jumped on it with out hesitation and gave great service. Travis arrived to the job on time and went above and beyond while completing the job. Highly recommended!"

Andrew L.

Homeowner

"Had a blockage in the septic line and the place we just had in to pump it last week was booked thru next month. So was the company they referred me to.I called Bonanza and a real person answered. Within 15-20 minutes Ryan was over and removed the blockage in 10-15 minutes. Fast, Professional, Kind. I'll definitely call them again in the future."

Diyan

Homeowner,

"Very pleased with my service from Bonanza. Dakota is awesome! He's knowledgeable, prompt, professional and extremely courteous! My service was taken care of promptly and erased a lot of stress for me. Thanks Bonanza and Dakota!!"

Orenthal S.

Homeowner

"I've used bonanza in the past and both times I've called them they showed up the same day for my septic tank issues. They are prompt and professional and fixed my issue both times. I will only call on them in the future and am truly grateful for the awesome service. Thank you guys so much!!"

Susan H.

Homeowner,

"Ryan was fantastic; professional and courteous. He did the job in less time than was estimated and saved me an hour of labor."

Helaine M.

Homeowner

"The serviceman, Dakota, showed up on time and was very professional and courtesy. The same for Laura in the reception office - We will be using Bonanza in the future!!"

Steve S.

Homeowner,

"Bonanza Septic was timely, professional and were very diligent doing a difficult job! I would recommend them for their excellent service.'

Greg L.

Homeowner

"Great service, pumped our septic tank on a weekend for a reasonable charge. Would recommend and will use them again (Hopefully not too soon)"

Sarah B.

Homeowner,

"Bonanza Septic was fantastic to work with. They were able to have Ryan come troubleshoot our septic issues within 24 hours of my call. Ryan did a fantastic job… he was quick, courteous, and skilled. I’ll recommend this company to everyone I know!"

Phillip J.

Homeowner

"Called a few placed to get something scheduled. I had a very pleasant experience calling Laura with Bonanza and they were able to get me scheduled promptly. Answered all of my questions and thrilled that I am not pushed out for weeks!"

Robert M.

Homeowner,

"Bonanza Septic was fantastic to work with. They were able to have Ryan come troubleshoot our septic. Removed lid to inspect, tank level after 10 years of use, level of solids seemed high. My neighbor was having their tank pumped, prior to selling, so I went across the street, and talked to Travis (doing the job) he told me he'd take a look at my tank, the covers were at surface level. Travis agreed that pumping was needed, and he could fit me in today. I highly recommend Bonanza Septic Service, and Travis for prompt service and attention to detail.ues within 24 hours of my call. Ryan did a fantastic job… he was quick, courteous, and skilled. I’ll recommend this company to everyone I know!"

Wendy H.

Homeowner

"We needed our septic tank pumped. It was long overdue. I called Bonanza Septic. Except for a scheduling glitch all went very smooth. The company is very professional and communication is top notch. We did not know where the septic tank was located. Ryan and Dakota were the technicians assigned to our project. They are both very professional and knowledgeable. They worked tirelessly to locate the tank. We were very impressed. They pumped out the tank and now we are good to go. I highly recommend Bonanza Septic and Ryan and Dakota. Thank you from the Hays Family."

Elizabeth U.

Homeowner,

About Us

Northern Nevada’s Premier Waste Water Removal Services

Our Team

Laura

Travis

Ryan

Mike

our Fleet

Customer Feedback

Elizabeth U.

Leah’s Perfect Rose

Alicia R.

Lorelei W.

Gary G.

Jered W.

Andrew L.

Diyan

Orenthal S.

Susan H.

Helaine M.

Steve S.

Greg L.

Sarah B.

Phillip J.

Robert M.

Wendy H.

Elizabeth U.

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